Beginning with a good initial layout, use operations sequence analysis to determine a better layout that would minimize the walking distance between different areas in the clinic.

In January 2012, Joan Taylor, the administrator of the Lifetime Insurance Company HMO in Buffalo, New York, was pleased with the Austin, Texas, location that was selected for a new ambulatory health center. (The process used to select this site is discussed in Chapter 8, Service Facility Location.) The center not only would serve as … Read more