How can leadership behaviours help improve communication among junior healthcare professionals and patients? Which leadership behaviours are particularly relevant in this context? How has this helped improve patient outcomes and patient safety?What are tools that one can use to develop and empower staff to enhance their communication skills? Please do a literature review on leadership behaviours, medical leadership, and stakeholder communication in a healthcare context and how they are linked. If possible, please provide references that are UK-specific. The first assignment for this module is the submission of a 3000 word proposal that will be used as the basis for your healthcare leadership case study. The proposal may be framed around three key questions as follows:• What was the aim of your actions and those of others? (What did you do and what were you, your team or your organisation seeking to achieve?)• What happened? (How do you know what happened? What impact did your actions have and what evidence can you gather to consider this?)• What was the learning? (For you, your team and your service), and how was this learning used? The proposal and subsequent research provides you with an opportunity to reflect on and evaluate the impact of your learning and the developmental or behavioural changes that you brought about in practice. Some of the case study may be retrospective, particularly in providing an account of context, but the case study should have a significant element of prospective enquiry. Please include these course learnings within the answer. 1. Understand equality, diversity and inclusion, and implement this proactively in my leadership2. Remain constantly in tune with how the quality of care provided to patients, service users and their carers’, matches what we would want for those we love3. Lead sustainable improvement of relevant services Evaluations of impact and learning should be systemic – related to yourself, your team or colleagues and the service – and should reflect the golden threads that underpin the programme in relation to patient experience, care quality and equality and diversity. We would expect that links are made with all of these threads although you may emphasise one or two more than others, depending on the focus of your case study. As there are likely to be many areas of learning and change that have taken place in the last 15 months, you will need to focus down on some specific aspects of learning and impact, rather than provide a broad account. However, there should be a clear justification for your focus. In addition, your proposal should show how you intend to develop a critical and reflexive account of leadership and impact, and not just a description or rationalisation of what happened. A critical account does not mean a ‘negative’ one, rather it means that you should consider issues as objectively as possible, from different perspectives. A reflexive account recognises that you are both the researcher and one of the objects of the research. Writing your research proposalThroughout module seven you will develop your ideas for your research – looking at possible questions, clarifying the perspective you will adopt and consider what methods of data collection you will use. As you proceed through the module you will draft various sections of your proposal that you can go on to develop as part of the formal research proposal document. Think of your research proposal as a plan of action that covers the key stages in the research process.
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